Terms, Policies & Procedures

Hope Veterinary Surgery is an independently owned practice by Deborah Wragg (Deborah Wragg Ltd. Company number: 07649354)

By using our website, you are agreeing to the terms and conditions as stated in this policy. If you do not agree with any of these then please discontinue using the website immediately. For further information you may need to read the Privacy Policy, Cookie Policy and Complaints Procedure.

General website usage:

• Our website is currently maintained by an external company Hixon Group. We reserve the right to update our website. We will do this in order to keep all information relevant and current
• We reserve the right to suspend or withdraw our website
• Our website is for UK clients, therefore the information within is current to UK clients
• Please be aware that the information in any literature we produce is not a direct clinical assessment of an individual as is for informative purposes only. Do not rely on the information as a diagnosis or treatment plan
• Although reasonable effort is made to keep information up to date, we do not take any liability for the information if it inaccurate, incomplete or not up to date
• We take no liability if you download a virus, please take all precautions when using devices
• We are not responsible for other website links; they are provided for information and therefore we have no control over them
• If you are given a link through our portal system you must keep the information private and confidential
• We will not store any personal information on our website (see Privacy Policy)

Using Materials from our website:

• We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
• You may print off one copy, and may download extracts, of any page(s) from our website for your personal use and you may draw the attention of others within your organisation to content posted on our website.
• You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
• Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
• You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
• If you print off, copy or download any part of our website in breach of these terms of use, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Please contact us if you wish to add Hope Veterinary Surgery’s website as a link. You must not link us if it will harm our reputation in any way.